Welcome
SuperLife is one of Aotearoa’s default KiwiSaver providers. Our customers range from individual investors, businesses and iwi to Pacific nation groups. We also work with some of New Zealand’s largest employers to provide investment options as part of their employee benefits.
SuperLife’s investment funds are managed by Smartshares Limited, a wholly owned subsidiary of NZX Limited. Smartshares provides financial solutions to over 125,000 New Zealanders and has over $10 billion in funds under management.
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FAQs
How to register for the SuperLife member portal?
Step 1: Fill out the first box using your member number, which you'll find in your welcome letter. Alternatively, you can also use your IRD number if you have that handy.
Step 2: Complete the Date of birth, Last name and Email boxes with your personal information. Be sure to use the same email address that's connected to your SuperLife account.
Step 3: Under the "Login details" heading, create a Username and Password. These are the details that you will use to access our member portal.
Step 4: Press "Submit" to confirm your registration.
Step 5: The last step is email verification, which ensures it's definitely you registering to view your data. Go to the inbox of the email address that you provided in the "Email" box, open the email from SuperLife and follow the prompt to verify your email.
Step 6: You can now login with your Username and Password.
I was a member with ASB. What does the SuperLife Master Trust mean for me?
Your investment options and withdrawal terms remain the same throughout the transition. Your investment remains in the same fund(s), just under a new name.
You would have received communications from our team to welcome you to SuperLife recently to let you know your new SuperLife member number. Keep this handy for when you need to contact us.
If you haven't received a letter yet and want to speak with us, please contact us on 0800 27 87 37.
Are there any changes to fees?
No. You will not be charged any more than you were previously paying. For more information, refer to the Product Disclosure Statement.
Your administration fee remains unchanged.
How do I setup a direct debit or an automatic payment?
You can continue depositing into the same bank account that you currently deposited your contributions in the past: 12-3113-0003586-00.
However, so that we can track your contribution, please make sure you include:
Payer Reference: Your SuperLife Member Number
Payer Code: Your Initial & Surname
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Get in Touch
Want to speak to someone? Give us a call - our Customer Experience team are available from Monday to Friday 9am to 5pm or fill out our contact us form.
SuperLife member portal
Stay up to date on your investment wherever you are by logging on to the SuperLife member portal.
If you haven't registered yet, you can register with your member number or IRD number.
Contact us form
Submit a contact us form and our team will get back to you.
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